Returns & Exchanges

At Hood Greetings, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all eligible items.

1

Initiate Your Request

Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked correctly.

3

Package Your Items

Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

4

Ship and Refund

Drop off your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing